There are a number of ways to gauge customer loyalty, but a method that is gaining increased traction is Net Promoter Score (NPS). NPS is a simple and easy way to measure loyalty and the likelihood of customer referrals. Companies that boast some of the strongest consumer relationships in the world, such as Zappos [...]
The word ‘supplemental’ may carry a misleading connotation—not as far-reaching, only covering a niche field, or something additional that is unnecessary. But in today’s landscape, supplemental coverage is a powerful solution that is in demand. Why? The simple answer is that supplemental coverage can offer addition, cuztomized coverage on top of the primary medical plan. [...]
The entrepreneurial spirit of innovation, ingenuity and dedication has been a driving force behind ArmadaGlobal’s success, and we are so excited that the source of that spirit is being recognized. We are pleased, proud and honored to announce that Keith Sullivan, our Co-Founder and Managing Partner, has recently been named a finalist for the [...]
May is Global Employee Health and Fitness Month! With rising healthcare premiums and shrinking coverage, everyone wants to stay as healthy as possible. Dedicate this month to changing your health behavior. This is the perfect opportunity to make a collective change together with your colleagues and work on improving health as a company community. [...]
Stickiness: a word usually associated with gum, peanut butter, and syrup used to describe an adhesive quality. You may have also heard this word used in reference to web stickiness: anything about a website that makes a visitor want to stay on the page. This goal of web stickiness, though from a different industry, [...]
To give a bonus, or to not give a bonus? As bonuses trend down, more employers are asking themselves this question. The negative spotlight that has been recently cast on executive compensation makes this understandable. But the choice to forgo bonuses would be less of a blow if that loss was being made up [...]
You know that it’s important to protect top talent with preventative care, (we’ve covered the basics here and here). But how can you catch those seemingly invisible signs of illness early? With a convenient, powerful executive physical. Let’s Look at the Facts According to a study by Johns Hopkins Bloomberg School of Public Health [...]
In an increasingly global society, more and more people are traveling internationally and domestically for a multitude of reasons, from vacations and business trips to study abroad and volunteerism. Whatever the reason you decide to jet away to new lands, make sure your trip will be a safe one. The Center for Disease Control [...]
It’s finally starting to feel like spring in our hometown of Hunt Valley, Maryland. For many, this time of year means spring cleaning. But for those of you uninterested in channeling your inner Mr. Clean, the change in season is also typically a time for reflection and change. Sound better than picking up a [...]
What do we all hope inevitably follows the decades of work that we put in? That’s right, retirement. But a major concern facing all potential retirees is the rising health costs that are continuing to inflate. Retirees must confront this issue head-on without the health benefits that they had grown accustomed to from their [...]
