For 3 years running, ArmadaCare has received a “best-in-class” Net Promoter Score (NPS). Up 14 full points from our first NPS calculation, our score of +72 once again ranks us with the leading companies in customer satisfaction, like Amazon (+73), Southwest (+62), and Zappos (+57). Scores range from -100 to +100, with scores of +50 [...]
As is often the case this time of year, I found myself half-watching another classic holiday movie as I ate a late dinner and answered some emails. It was National Lampoon’s Christmas Vacation, a movie I’d seen countless times, so I was paying little attention as the boss was kidnapped and brought to the Griswold [...]
December is one of the busiest months of the year in the healthcare insurance industry. Pile all of those added holiday season stressors on top, and you’ve got a recipe for a tense ‘best time of the year.’ That’s why we’ve put together this list of 4 tips to keep your holiday (and busy season) [...]
By Sirona Strategies Last week’s post provided an update from Washington, focused on two current health care policy issues related to employers: (1) amendments to Health Savings Account rules; and (2) repeal or a further delay of the ACA’s so-called Cadillac tax. This post will focus on a third issue: an expansion in access to [...]
It’s Halloween time! Along with consuming copious amounts of sugary treats, this is the time of year when it’s customary to put on a mask and pose as something you’re not. While this annual game of dress-up is all done in fun, it seems a fitting time to discuss the dangers of deceiving coverage because, [...]
By Sirona Strategies It’s been a busy year for health care in Washington. While the conversation has largely focused on reform of the Affordable Care Act’s (ACA’s) individual marketplaces and Medicaid financing structure, there are a number of other substantial health care policy debates underway. Notably, this year has seen momentum on issues of importance [...]
This month, Armada Articles becomes a year and a half old, and our blog post last week marked 100 articles! We’ve enjoyed sharing healthcare and business stories and trends with you over the past year and a half and are excited for all of the articles to come. We always strive to provide our [...]
Our CEO, Ed Walker, participated in a panel at the EBN Benefits Forum and Expo in Boca Raton, Florida this week. In a session called 7 Major Disruptions About to Shape the Future of Benefits, Walker and other visionaries in the health benefits landscape discussed the change coming to, and already taking place in, [...]
Just like football season comes this time every year, so does the busy benefits season. And for you, both brokers and employers, that means it’s go-time. Get your game face on, and get out there team! But before you jump into play, let’s discuss 2 unique tips that can get you ready to perform [...]
We are approaching back to school season, which means tons of preparation. School supplies, new clothes, dorm room necessities, lunch box favorites. These are all items you can check off a list, but how do you prepare for something you don’t see coming? For TJ, his freshman year of college started with a painful [...]
